In a world where we are collecting more and more data each day, it is essential for any business that its data is fully backed up. However, it’s not only important that it is backed up but that it is backed up efficiently, to reduce the time it takes to store and access your data, and securely too. Data backup…
We strongly believe that UCaaS is the future of all communications strategies. Its flexibility, scalability and feature-rich platforms can benefit businesses of all shapes and sizes and, with new features becoming available regularly, will continue to grow, showing instant benefits to the user. According to market leaders, UCaaS has grown by more than six times since 2016 and it’s not…
As technology and connectivity advance, Unified Communication systems are becoming increasingly popular. Many organisations are starting to adopt these systems to help them stay ahead of their competition and provide an all-round, better experience for their customers. Unified communications systems have been around for some time now, so why are so many organisations so late to the party? Well, the…
With advances in communications technology, more and more businesses are adopting Unified Communications as a Service (UCaaS) systems to handle their communications needs. As UCaaS becomes more popular, we have seen a significant change amongst vendors. New companies are appearing, existing companies have merged with each other to deliver more comprehensive packages and other vendors are looking for ways to…
If you run an organisation or business you have probably already come across the term UCaaS, but perhaps you’re not entirely sure what it means or if it could provide value to your business. UCaaS simply stands for Unified Communications as a Service. Ultimately, UCaaS is just the same as just UC (Unified Communications). They both offer similar features such…
Firstly, let’s clarify what we mean by SIP. SIP (also known as SIP trunking) stands for Session Initiation Protocol and is a signalling protocol used for initiating, maintaining and terminating real-time sessions that include voice, video and messaging applications. Basically, if you use any form of Internet telephony, SIP is the protocol that allows it to connect. When you are…
Meetings are considered an essential part of business. They provide the opportunity for personnel to get together and discuss new ideas, processes and problems or make important decisions or relay important messages - there are many reasons why face-to-face meetings can be useful. However, the reality is, meetings are usually a waste of time. They end up spiralling off-topic with…
As we always say, good communication is essential to the success of every business. Modern businesses must be able to respond to customers quickly and efficiently at all times across multiple channels in order to provide exceptional customer service and stay ahead of the competition. All of this, and more, can be achieved by adopting a unified communications system that…
2020 has arrived and so we have decided to kick off this next decade with some top VoIP trends to look out for this year. If you've been thinking of upgrading your phone system, and if you are still using analogue phone lines you probably should be, it’s worth knowing what features are available and what we expect to become…
Communication is key in most businesses. Without it, our supply chain, staff, customers and, ultimately, our profits all suffer. Therefore, a strategic and well-tested emergency communications plan is essential for helping our staff respond well in a crisis. Not having an effective emergency communications plan in place makes disasters even more dangerous and expensive. Developing an effective plan now mitigates…
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