3 Reasons to Update Your Communications System

3 Reasons to Update Your Communications System (and keep it up-to-date)

The COVID-19 pandemic has made it clear that it’s time for businesses to move forward with their technology. Those that kept up with the advances in telecoms technology and ensured that communication was at the forefront of their businesses are now revelling in the fact that adapting to having entire teams working remotely was a relatively easy task. However, those…

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Remote Working - The Importance of Maintaining Organisational Culture in Remote Teams

Remote Working – The Importance of Maintaining Organisational Culture in Remote Teams

Culture in the workplace is extremely important. When a company has a strong culture, three things happen: employees know how top management wants them to respond to any situation; employees believe that the expected response is the proper one; and employees know that they will be rewarded for demonstrating the organisation's values. Culture in the workplace can make a big…

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Remote Working - Taking Care of Mental Health

Remote Working – Taking Care of Mental Health

Our working life plays a big role in our mental health. It can be good for our wellbeing: giving us a sense of satisfaction, purpose and enjoyment, but it can also get on top of us. A negative working environment can lead to physical and mental health problems. In England, one in six people report a common mental health issue…

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Is it Time to Upgrade Your Communications System

Is it Time to Upgrade Your Communications System?

For most businesses, the number of remote workers increased considerably, almost overnight, when the Coronavirus pandemic hit. In many cases, when it was announced that those that could work from home should do so, “work-from-home” policies were thrown together so employees could continue to work with little disruption to business operations. Even though restrictions are starting to ease, some employees…

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MiVoice Business Security Certificate Update

MiVoice Business Security Certificate Update

Why does my Mitel phone say "License Violation"? If you are seeing this message in 2020 and you are on a MiVoice Business system, this likely means that your security certificate has expired, or will expire soon. You may also see this warning in other places, including the MiVoice Business Maintenance Log, Sys Admin Tool/System Administration Tool, Group Administration Tool,…

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Embracing Change

Embracing Change

For most of us, working practices have changed a lot over the last few months. While working from home has previously been a bit of a novelty, it has now become the norm for many of us. The ability for staff to work remotely from home, the airport or a local coffee shop has been around for quite some time,…

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Getting Started with Your VoIP Telephone Solution

Getting Started with Your VoIP Telephone Solution

VoIP phone solutions have already become increasingly popular over the last few years. However, with more companies making provisions for their staff to be able to work from home in light of the current pandemic, VoIP adoption is climbing at an even faster rate. VoIP not only helps to support remote working but also comes with a host of technical…

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Using Collaboration Tools to Foster a Positive Culture

Using Collaboration Tools to Foster a Positive Culture

Experts say that positive company culture is vital for reaching high levels of productivity and achieving successful business outcomes. However, as the workplace transforms, it is becoming a bigger challenge to build an engaging work environment. We all know that jobs are no longer nine-to-five and roles aren’t limited by location anymore. More and more of us work remotely, especially…

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