Revolutionise Your Business with VoIP

Using VoIP to Revolutionise Business

VoIP has a world of features and benefits that can help increase your businesses performance, win new customers, retain more customers and generate more revenue. Here are just five of the ways that VoIP can help you to revolutionise your business.

VoIP Mitigates a Major Business Expense

Organisations that run call centres or need to collaborate with remote locations can accomplish major savings by adopting a VoIP telephony system. VoIP calls use the worldwide Internet infrastructure, which means that any calls are essentially local calls. Therefore, there are no more long-distance and international toll charges. VoIP also removes some of the cost of maintaining phone-related equipment, it connects directly to your existing local area network. All these savings can lead to significant cost reductions for larger businesses.

VoIP Calls can be Made in Many Ways

VoIP technology converts an audio signal into a digital one that is transferred across the Internet. This means that any device with a speaker can serve as a phone. As well as this, a VoIP account is assigned to a user rather than a device. This means that mobile phones, computers, laptops, tablets, traditional desk phones and more can serve as calling devices, and you can be logged into them all at the same time.

VoIP is Flexible and Scalable

VoIP scales much quicker and easier than traditional landlines. It doesn’t require extra equipment to support the number of individual phone lines and there’s no need to wait for your local phone company to install new infrastructure. With VoIP, you simply add a new user and if they need more than a mobile phone or computer to handle their calls, plug a new handset into the network.

Voice Data Can be Integrated with Other Communication Channels

The ability to integrate voice data with other communication channels is one of the main reasons why businesses choose to adopt VoIP.  Unified Communication platforms, which integrate communication services such as instant messaging, voice calls, video calls, web and video conferencing and more, are revolutionising the way businesses collaborate and interact with customers. This helps to provide a smoother interaction for the customer and allows businesses to merge their phone records with other channels.

Digital Voice Calling Enables More Features

VoIP comes with a huge array of software features that can help revolutionise business practices. As voice is converted to a digital signal, voicemails can be received through email or text messaging services, call routing and forwarding is easier to manage and analytics tools, call recording, speech analytics, call queuing, call waiting and much more all help to provide better staff training and better customer experience.