Revolutionise Your Business with VoIP

Revolutionise Your Business with VoIP

Voice over IP (VoIP) is a voice calling technology that can revolutionise the way a business works. It’s extremely flexible, cost-effective and can integrate with a whole host of software packages to help your business run as smoothly and efficiently as possible.

Due to its ability to help provide an exceptional customer experience, businesses all over the world are adopting and switching to VoIP, or hosted, telephony systems. VoIP is fast becoming the most popular choice for business telephony which is only reinforced by BT Openreach’s decision to switch off their traditional PSTN and ISDN lines by 2025 (starting in 2020) and switching to a single IP network.

Using VoIP to Revolutionise Business

VoIP has a world of features and benefits that can help increase your businesses performance, win new customers, retain more customers and generate more revenue. Here are just five of the ways that VoIP can help you to revolutionise your business.

VoIP Mitigates a Major Business Expense
Organisations that run call centres or need to collaborate with remote locations can accomplish major savings by adopting a VoIP telephony system. VoIP calls use the worldwide Internet infrastructure, which means that any calls are essentially local calls. Therefore, there are no more long-distance and international toll charges. VoIP also removes some of the cost of maintaining phone-related equipment, it connects directly to your existing local area network. All these savings can lead to significant cost reductions for larger businesses.
VoIP Calls can be Made in Many Ways
VoIP technology converts an audio signal into a digital one that is transferred across the Internet. This means that any device with a speaker can serve as a phone. As well as this, a VoIP account is assigned to a user rather than a device. This means that mobile phones, computers, laptops, tablets, traditional desk phones and more can serve as calling devices, and you can be logged into them all at the same time.
VoIP is Flexible and Scalable
VoIP scales much quicker and easier than traditional landlines. It doesn’t require extra equipment to support the number of individual phone lines and there’s no need to wait for your local phone company to install new infrastructure. With VoIP, you simply add a new user and if they need more than a mobile phone or computer to handle their calls, plug a new handset into the network.
Voice Data Can be Integrated with Other Communication Channels
The ability to integrate voice data with other communication channels is one of the main reasons why businesses choose to adopt VoIP.  Unified Communication platforms, which integrate communication services such as instant messaging, voice calls, video calls, web and video conferencing and more, are revolutionising the way businesses collaborate and interact with customers. This helps to provide a smoother interaction for the customer and allows businesses to merge their phone records with other channels.
Digital Voice Calling Enables More Features
VoIP comes with a huge array of software features that can help revolutionise business practices. As voice is converted to a digital signal, voicemails can be received through email or text messaging services, call routing and forwarding is easier to manage and analytics tools, call recording, speech analytics, call queuing, call waiting and much more all help to provide better staff training and better customer experience.

There you have it, these are just five ways in which VoIP can help revolutionise your business. With VoIP, packages can be specifically tailored to suit the needs of each individual organisation. This means that VoIP really is a cost-effective and performance-enhancing option for every business, regardless of size and budget.

Call Kane for More Help and Information

If you would like to hear more about how VoIP can benefit your business, Kane Communications are here to help. We provide free, impartial advice, every step of the way to help you find the best solution and can deliver the perfect VoIP package with features that suit you.

Kane is also offering a free, impartial, no-obligation audit to help identify the systems you have in place and help you make the switch to VoIP before BT starts to reduce the availability of physical phone lines in 2020. We will produce a report, for free, that will help you plan your changes and ensure that you get the most from your new cloud-based telephone system, offering advice and guidance along the way. To book your free audit, please email

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